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Supervised Visitation and Custody ExchangeCrisis CareFamily Futures Parent Education


Supervised Visitation & Custody Exchange

The Supervised Visitation program was created in response to reports by foster and birth families that children in out-of-home care were able to visit with birth families only sporadically. At that time, social workers had to find the time in their overflowing schedules to supervise these visits in their offices. Hearts and Homes’ Supervised Visitation program allows birth families to visit with foster children in a secure, safe, and home-like environment without over taxing social workers. Over time, Hearts and Homes identified more community needs and began providing supervised visitation and custody exchange to families in which one partner is abusive or in which a high conflict divorce is occurring. Last year Hearts and Homes provided over 1,100 hours of supervised visitation to 50 individuals.

Who uses supervised visitation?

  • A family that believes itself in need of the service
  • A family going through separation or divorce

  • Parents who want to exchange custody of their children in a neutral, safe environment

  • A parent who is under investigation for alleged domestic, physical or sexual abuse

  • A family with a child in out of home care

How families are referred

  • We encourage self referrals
  • Counselors
  • Child and Family Services
  • Courts
  • Attorneys
  • Other private human service organizations
  • Police

Program Fees

We charge a fee of $25.00 per hour for supervised visitation.

Supervised Visitation Monitors

Personnel are trained to provide unbiased & safe supervision, documentation, and reporting. Videotaping equipment ensures an accurate record is obtained when necessary.

Where the Visits Occur

The visits occur at the Hearts and Homes Family Resource Center. The Center has two rooms available, each furnished with books, toys, and furniture. The Center provides the infrastructure to restrict contact between parents and between parents and care givers.

We may occasionally provide off-site visits provided all parties involved are in agreement.


Visitation Room Visitation Room
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Visitation Room Visitation Room